Instant Answers
Hours, pricing, services, policies — your agent responds immediately with accurate, on-brand answers trained on your content.
Base Package
Get the AI Chat Agent
Smart chat that works for you
- AI agent trained on your services & FAQs
- Lead capture with name, email & phone
- One-line embed — works on any website
- $15 usage credits included every month
- Conversation logs & email notifications
24/7
always-on visitor support
<3s
average first response time
$20
per month flat rate
$15
in usage credits included
Why add AI chat
Turn Visitors Into Conversations
Most visitors leave without contacting you. An AI agent meets them where they are — answering questions, building trust, and collecting leads while you focus on your work.
Lead Capture
Collect names, emails, and phone numbers naturally during conversation. Get notified the moment a hot lead comes in.
Custom Training
We configure your agent with your services, FAQs, tone of voice, and business rules — it sounds like you, not a generic bot.
Easy Embed
One snippet of code added to your site. Works on WordPress, Shopify, static HTML, or any platform you already use.
Smart Handoff
When a question needs a human, the agent collects details and alerts you — so nothing falls through the cracks.
Usage Included
Every plan includes $15 in monthly credits — enough for most small business sites. Transparent overage if you need more.
Included capabilities
- 24/7 website visitor support
- Instant answers for FAQs
- Custom training on your services
- Brand-aware tone and personality
- Lead capture for name, email, and phone
- Conversation summaries for follow-up
- Email notifications for new leads
- Website chat widget embed
- Works on WordPress and custom sites
- Mobile-friendly chat experience
- Business hours and policy answers
- Pricing and service guidance
- Human handoff when needed
- Contact qualification questions
- Appointment request collection
- Booking workflow guidance
- SMS follow-up ready workflows
- CRM-ready lead details
- Lead notes from conversations
- Simple onboarding questionnaire
- Industry-specific prompt setup
- Review request prompt support
- Multi-service business support
- Transparent usage credit tracking
- Conversation history access
- FAQ updates as your business changes
- Support for offers and promotions
- Common objection handling
- White-label friendly presentation
- Designed to reduce missed leads
How it works
Live on Your Site in Days
No complex integrations or developer required. We handle setup — you start capturing leads.
01
Share your info
Send us your services, FAQs, pricing basics, and how you want the agent to talk to visitors.
02
We train & configure
Our team builds your custom agent, sets lead capture rules, and tests conversations before go-live.
03
Embed the widget
Copy one line of code into your site — or we install it for you if you're on a Design Theory build.
04
Capture & convert
Watch conversations roll in, review leads, and refine responses as your business evolves.
Pricing
One Simple Plan to Start
No setup fee. No surprise bills. $20/month with $15 in credits — perfect for most small business websites.
Base package
AI Chat Agent
$20
/ month
Includes $15 worth of usage credits every month. Cancel anytime.
- Custom AI agent trained on your business
- Website chat widget with one-line embed
- Lead capture (name, email, phone)
- Email notifications for new leads
- Conversation history & logs
- $15 monthly usage credits included
- Setup & configuration by our team
What's a credit?
Usage-based pricing
Each conversation uses a small amount of credits based on length and complexity. The included $15 covers typical small-business traffic — most clients never pay overage.
Pro tier
Higher credit allowance, CRM integrations, appointment booking, and multi-agent setups for growing teams.
Website + AI bundle
Building a new site with Design Theory? Add the chat agent at launch and start converting from day one.
Need more credits or advanced features? We'll quote a custom plan based on your traffic.
Explore web design packages
FAQ
Common Questions
Everything you need to know about adding AI chat to your site.
What does "$15 worth of credits" mean?
Your $20/month plan includes $15 in AI usage credits — the compute cost of running conversations. For most small business sites with moderate traffic, this covers all your chat activity. If you exceed the included credits, we'll notify you before any overage charges.
Will it work on my existing website?
Yes. The chat widget embeds with a single script tag and works on WordPress, Wix, Squarespace, Shopify, and custom-built sites. If you need help installing it, we'll walk you through it or do it for you.
Can I control what the AI says?
Absolutely. We train the agent on your approved content — services, pricing guidelines, FAQs, and tone of voice. You can update responses anytime, and we can refine the agent as your business changes.
What happens when the AI can't answer?
The agent is designed to gracefully hand off — collecting the visitor's contact info and notifying you so you can follow up personally. No dead-end conversations.
Is there a setup fee?
No setup fee on the base plan. Your $20/month covers agent configuration, training, widget setup, and $15 in monthly credits. We get you live quickly at no extra cost.
How is my data handled?
Conversation logs and lead data belong to you. We don't sell visitor data. Logs are stored securely and you can request deletion at any time. We'll share full details during onboarding.
Ready to chat?
Add AI to Your Website Today
Tell us about your site and we'll follow up within one business day with onboarding details and a secure Square payment link for the AI Chat Agent plan. Your details are captured first so we can start onboarding right away.
- 17 College Street, Killeen, TX
- (254) 251-5849
- [email protected]
Web design across Central Texas
Design Theory serves Killeen, Temple, Belton, Harker Heights, and Copperas Cove. See website packages, SEO services, and our AI chat agent — or return home.